Privacy Policy

1. Introduction

Abundant Kindling (ABN 34 688 627 143), including its specialist brand The Clockwork Cloud, is committed to protecting the privacy of your personal information. This policy explains how we collect, use, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

When you use our websites or contact us, we may collect the following personal information:

• Your name
• Email address
• Message content from enquiry forms
• Website usage data collected via cookies and analytics tools

We only collect information that you voluntarily provide to us through our forms or direct communication.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and requests
• Provide our consulting services
• Improve our websites and services
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate our websites. Your data may be processed by these providers in accordance with their own privacy policies:

• Supabase — database and data storage (servers located in Australia)
• Vercel — website hosting, deployment, and first-party usage analytics (Vercel Analytics, which does not use cookies)
• Resend — transactional email delivery for enquiry replies
• Google Tag Manager — a tag-loading container used to deploy measurement tags (including Google Analytics 4) for aggregate site usage and traffic measurement. The loaded tags may set cookies and process truncated IP addresses. Data is handled in accordance with Google's Privacy Policy. You can opt out using browser controls or the Google Analytics Opt-out Browser Add-on.
• Substack — hosts the Insights blog; the on-site Insights page reads the public RSS feed and does not transmit visitor data to Substack

We do not sell, rent, or trade your personal information to any third parties.

5. Cookies

Our websites use cookies for two purposes: those required for basic functionality, and analytics cookies set by Google Analytics 4 to measure aggregate usage. You can manage or block cookies through your browser settings, or opt out of Google Analytics tracking using the link in the previous section.

6. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. You may request deletion of your personal data at any time by contacting us at hello@abundantkindling.com.au.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for future communications

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.